Return and Refund Policy

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 Pet - Habitats & Supplies, Apparel & Leashes, Training & Behavior Aids, Toys, Aquarium          Supplies such as Pumps, Filters and Lights. "7 Days Returnable"

This item is eligible for free replacement, within 30 days of delivery, in an unlikely event of damaged, defective or different item delivered to you. You can also return the product within 30 days of delivery for full refund.

Please keep the item in its original condition, with outer box or case, user manual, warranty cards, and other accompaniments in manufacturer packaging for a successful, return pick-up.

We may contact you to ascertain the damage or defect in the product prior to issuing               refund/replacement.

 Pet Food, Pet Shampoos and Conditioners, Pest Control, harnesses, aquarium supplies          and Pet Grooming Aids. "Non Returnable"

This item is non-returnable due to hygiene and consumable nature of the product.

However, in the unlikely event of damaged, defective or different item delivered to you, we will provide a full refund or free replacement as applicable.

We may contact you to ascertain the damage or defect in the product prior to issuing  refund/replacement. We reserve the right to pick up the product to ascertain the damage or defect in the product prior to issuing refund/replacement.